This unit describes the skills and knowledge required to identify routine workplace problems and strategies to respond to the problems.
- Teacher: Trish Bade
- Teacher: Phil Collins
- Teacher: Damien Cook
- Teacher: Andrew Frey
- Teacher: Peter Grumley
- Teacher: Rachelle Harrison
- Teacher: Roy Jackson
- Teacher: Jo McCaffery
- Teacher: Josie O'Connell
- Teacher: Natasha Schofield
- Teacher: Natalie Sell
- Teacher: Jay Solomons
- Teacher: Joanne Terry
- Teacher: Susan Westwood
- Teacher: Milton Wilson