Privacy, confidentiality and professional boundaries are crucial parts of every day work as a support worker. This course will help you to understand your obligations in this area and how you can support quality service delivery through professional practices.
This course provides an overview of the Aged Care Code of Conduct, Aged Care Standards and Charter of Rights in aged care.
A short course on understanding how to manage complaints and compliments as a Senior Helpers support worker.
A course in understanding the Serious Incident Response Scheme.
This course provides an introduction to support workers starting a new role with Senior Helpers.